Soft skills help you to accomplish a variety of tasks in your workplace. These types of skills are non-technical and transferable. These are special kinds of abilities that are not tied to a specific job or task.
Soft skills are quite different than hard skills. Hard skills are those that help you to perform certain tasks like analyzing financial data. On the other hand, soft skills determine how ethically you are handling those data.
If you are working in a customer service position, the hard skill will be the software that your company sells and the soft skills will be your ability to listen actively, managing time, and have problem-solving capabilities. When change industries or job your knowledge in the hard skills may no longer be useful to you. But the soft skills like deescalating tense situations, communicating clearly will be still helpful to perform your future work.
Every employer value some particular soft skills like the ability to follow deadlines and being detail-oriented. Some companies like to get an employee who has a strong work ethic, professional attitude, and the ability to work well with others.